Last updated: December 26, 2025
RosCar Heraklion (hereinafter referred to as “We”, “Our”, or “Site”) respects your privacy and is committed to protecting the personal data of users of https://roscarheraklion.com/. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect the following information:
- User contact information (name, email, phone number)
- Booking details (rental dates, pick-up and drop-off locations, selected options)
- Payment information (amounts, partial payments, payment methods)
- Information voluntarily provided by the user through forms on the site
We do not store credit card details and do not process payments directly. All transactions are handled via secure payment systems.
2. How We Use Your Information
The information we collect is used to:
- Process and confirm car bookings in Crete
- Send vouchers and instructions for car pick-up
- Improve the functionality of the site and the services we provide
- Provide users with information about special offers and promotions with user consent
3. Sharing Information with Third Parties
RosCar Heraklion acts as a car rental aggregator and does not directly provide rental services. To fulfill bookings, we share necessary information only with local car rental companies, including:
- Driver contact details
- Booking details and selected options
We do not share your information with third parties for marketing or other purposes without your consent
4. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction
5. Your Rights
Users have the right to:
- Request information about the data we hold
- Correct inaccuracies in personal data
- Request deletion of personal data except those necessary for fulfilling booking obligations
To exercise these rights, please contact us at [email protected]
6. Cookies
The site may use cookies to improve user experience and functionality. Cookies help us:
- Remember your preferences
- Analyze site usage and traffic statistics
You can disable cookies in your browser settings, but some site features may not function properly
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be published on this page with an updated date